Shift the focus to another activity.The immediate situation or activity may have unintentionally caused the aggressive response.Try a relaxing activity.Use music, massage or exercise to help soothe the person.Limit distractions.Examine the person's surroundings, and adapt them to avoid similar situations.Don't get upset.Be positive and reassuring.Look for the feelings behind the words or actions. Focus on feelings, not the facts.Rather than focusing on specific details, consider the person's emotions.
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